Motivity ServiceLife App Update (5.05.04.11)

You can now attach files stored on the smartphone or tablet, associate them with a job/visit and transmit them back to the office.
This can be used to send back diagnostic files from equipment you are maintaining. For example in the commercial catering world this could be the service and haccp files downloaded from Rational ovens.
For more information on obtaining the update please visit http://www.motivitymobile.com/news

Motivity Liftdata App Update (1.7.0.27) Available on Google Play

The latest update for our Motivity Liftdata Android app can be found on Google Play
Fixes and requested enhancements include:

• Working Offline Notification on home page, which also advises about wifi hotspots that may require login details (such as BT WiFi, The Cloud and O2)
• Fix crashes when accepting/starting some jobs
• Other "last service dates" are now shown below the last service date field
• Job Details text can now be selected/copied (standard tap and hold to copy)
• The layout of the Completed Jobs List has been compacted and redesigned
• Added job start time to completed list.
• Completed list only shows received time in brackets when the job has been received.
• Completed jobs that are older than 7 days will now be removed upon viewing the completed list.
• Completed list can be sorted

Thanks to engineers who have been sending in feature requests through the Feedback option in the app.

Stewart Electrical Contractors - 61% More Jobs with Motivity

R & MA Stewart are a large and respected electrical contractor delivering electrical engineering solutions across London and the south east of England.  Clients include housing associations, local authorities, architects and surveyors, as well as private and domestic clients. In the past year alone, their team of electricians have attended over 32000 jobs including:

• 6000 electrical emergencies
• 5000 periodic inspections
• installing 600 ventilation units
• 500 new electrical installations
• installing over 150 lighting columns

Until recently the business relied heavily on paper job sheets, certificates, risk assessment and other forms.  Each job also required a number of photographs to act as documentary evidence. Getting completed paperwork back to the office in a timely and cost effective manner was proving more and more of a challenge. 

The directors at Stewarts, realising that there was massive scope for improvement, selected to implement Appstation's Motivity handheld technology across their entire team of operatives. This has been tailored to their requirements allowing them to operate in a similar way but paper free and more efficiently.

By linking to their existing office job management software, work orders are now sent electronically to the workforce. All job sheets and reports - such as BS7671 Electrical Test reports, photos and signatures are captured on semi-rugged handhelds.   As soon as jobs are completed they are transmitted back to RM head offices immediately.

All photos and documents are created and archived automatically cutting out the need for the administrative time and cost.

Stewarts are handling 61% more jobs this year and, with the time and cost savings, Motivity is not only helping them remain competitive in their industry but also helping them provide the high levels of customer service that their clients require.

To find out how Motivity can help your business please contact Appstation on 0114 243 5544 or e-mail info@motivitymobile.com

Greenstone Energy Solutions adopts Motivity for its Multi-Skilled Service Workforce

 

Welcome to Greenstone Energy Solutions - one of the latest multi-skilled service companies who are benefitting from Appstation's Motivity mobile workforce system.  

Based near Edinburgh, Greenstone work for homeowners, private landlords, property agents and insurance companies offering installations & servicing for Boilers, Central Heating, Electrical, Fire Safety equipment.  Engineers undertake a range of activities including:

• Gas safety checks and breakdown works
• Oil boiler safety checks and breakdown works
• Electrical safety checks - Electrical installation Conditioning Reports (EICRs)
• Fire extinguisher and blanket safety checks
• Smoke and Co alarm checks/installations
• Remedial/improvement works

Many of these activities involve different forms of paperwork presenting its own challenges:- Engineers' paperwork needs to be returned to the office without being lost and filed correctly for future reference. Customers need to be invoiced in a timely manner with all relevant items charged for.

Motivity is helping Greenstone achieve this by replacing traditional paperwork with electronic handheld versions.  Inspection information captured on site is transmitted directly back to the office allowing almost instant production of documents such as Gas Safety Records which can be e-mailed same-day to customers with their invoice.   Transmitting the information back immediately also allows office staff to review engineer reports straightaway - potentially saving the company the cost of an engineer making a return visit at a later date should there be any queries.

To find out how Motivity can help your business contact us on 0114 243 5544 or e-mail info@motivitymobile.com

Prymo Surface Solutions

Prymo Surface Solutions specialise in repairing and restoring almost every kind of surface for all kinds of business sectors including construction, domestic, hotel and leisure, housing associations, retail, public transport.  Faced with the challenge that the majority of their work is done at customer sites across the UK, they have chosen Motivity to ensure job information is kept up-to-date electronically.  So no matter where their specialist technicians are working, they don't need to worry about getting paper worksheets back to their head office.  This is now done electronically and instantly at the touch of a button.  They can even include before and after photos to demonstrate the quality of their work.

Paper Free Gas Testing with Motivity and Telegan

Do your field engineers need to carry out gas combustion appliance tests? If so, here is some good news. Engineers can now use Telegan Sprint Gas Analysers to capture readings and quickly transfer them wirelessly direct into our Motivity ServiceLife handheld system.  When the engineer has finished at a customer site the test reports are automatically transmitted back and filed on your office computer system as professional looking branded PDF reports.  Say goodbye to lost or incorrect paperwork - call us on 0114 243 5544 or visit our website www.motivitymobile.com

Welcome to Shires Fire and Safety

Welcome to Shropshire based Shires Fire and Safety who are one of the latest companies to roll out Motivity ServiceLife to their team of engineers. Motivity is being used 'out-of-the-box' to handle paperfree service and call out reports.  They then plan to add their more complex inspection reports and walk sheets using our custom forms feature. By using our custom forms service we transform any of your existing paperwork into electronic copies allowing instant e-mailing to customers if required.
For more details please look at our website www.motivitymobile.com or call us on 0114 243 5544

More Lift Companies Adopt Motivity

Welcome to Premier Lifts and Curti Lifts who are just two of the recent Lift Maintenance companies to join the hundreds of lift engineers using Motivity around the UK.  Motivity Liftdata is a version of our popular Motivity handheld software designed specifically for the UK Lift industry. It is helping companies remove the need for paper breakdown, service and repair sheets entirely. For further information visit our website www.motivitymobile.com or call us on 0114 243 5544

Welcome to Amax Lifts

Essex based Amax Lifts are the latest company to join the hundreds of lift engineers using Motivity and the popular Liftdata system to manage its breakdowns, service and repair work.  The Motivity handheld software gives engineers access to lift incident history night and day saving visits back to the office. Hazard reports can also be completed at the touch of a button without the need for any traditional paper job sheets.  To find out more please visit www.motivitymobile.com.

Motivity at Work on the London Underground

Following the roll out of Motivity at Accord Lift Services, the handheld software system has now been adopted by its large team of engineers working on some of the London Undergrounds busiest lifts.  Motivity is especially suited to this environment as it can be used without a mobile phone signal.  Engineers can complete their service and breakdown reports with photos and signatures while they are underground.  The completed work is automatically sent back to head office when they are next back at street level.

All Clean Services Chooses Motivity for Window Cleaners

London based All Clean Services has chosen Motivity mobile workforce software to help its team of window cleaners work more efficiently.  Regular and one-off jobs can now be transmitted direct to staff automatically.  Using handheld computers the cleaners report back work carried out, take photos of work completed and capture customer signatures without the need for any traditional paperwork. It saves staff having to take time to drop paperwork back at the office allowing more time to be spent on chargeable jobs.

KBL Technical Chooses Motivity for its Rapid Parts Replacement Service

KBL Technical are commercial catering equipment specialists servicing
the hospitality industry throughout the North East of England. They have recently equipped their team of service
engineers with our Motivity ServiceLife Mobile system and are also the first
company signing up to our new rugged handheld computer rental service. KBL are using Motivity’s spare parts
database, photo capture and barcode scanning facility to fine tune their rapid
parts replacement service which already earns them high acclaim with their
existing customers. The Motivity
handheld system works without a full time mobile signal which is ideal for the KBL
engineers who operate in remote locations. To find out how Motivity can help
improve aspects of your field working call us now on 0114 243 5544 or e-mail sales@appstation.com.

Rugged PDA Handheld Computer Rental

Starting this month, we are able to offer a rugged handheld rental service to compliment our Motivity mobile workforce solutions. From just £19.95 per month you can equip your workforce with the latest commercial handheld smartphone which includes a comprehensive breakdown warranty service. The sign up period only needs to be a mimimum of one year too. For further information contact us on 0114 243 5544 or e-mail info@appstation.com.

ServiceLife Mobile & T-Mobile Bundle Deal!

If you're looking at reducing your field workforce paper job sheets then now couldn't be a better time to go handheld!

ServiceLife Mobile is now available as a complete package for a one off set-up cost of £49 + VAT then from just £49 + VAT per month (for 24 months).
The package includes:

• A new Motorola ES400 handheld (with extended battery)
• 24 month warranty
• 24 month subscription to ServiceLife Mobile managed service
• Unlimited UK 01,02 and 03 calls
• Unlimited UK voicemail
• Unlimited UK text messages
• Unlimited calls between all users in the group
• Unlimited UK Data
• 250 Minutes UK cross network calls

To take advantage of this offer please call us on 0114 243 5544.

Fantastic £100 ES400 Handheld Deal for New & Existing Motivity Customers!

If you're looking to update or buy new handhelds, we have a great hardware + T-mobile package deal on offer for new and existing Motivity customers:


* Motorola ES400 (Extended Battery Version)
* 24 Months Hardware Warranty
* Unlimited UK 01,02 and 03 calls
* Unlimited UK voicemail
* Unlimited UK text messages
* Unlimited calls between all users in the group
* Unlimited UK Data
* 250 Minutes UK cross network calls

Just £100 for the device + £25 per month (24 month contract)
There are also options to buy back old devices and buy out existing non T-mobile contracts

For further information contact simon.gellion@appstation.com

Hotspot or Notspot? - Not a Problem with Motivity

The BBC have just launched a useful map showing the current mobile phone coverage across the UK. This is based on live information gathered from smartphones from participating members of the public. You can check the phone signal in the areas your field staff cover by visiting the BBC website here: http://www.bbc.co.uk/news/technology-14582499.

No signal? No problem! Just remember though that our Motivity system still lets your field staff carry on working on their handhelds at full speed even when there is no mobile signal.
Those vital field reports get transmitted back automatically when the signal returns - even if the signal is not good enough to make a continuous mobile phone call.

Manchester based Sheridan Lifts are one of the latest companies who have experienced the benefits of Motivity mobile workforce software. “Following our free trial, the feedback received from the team is that the Motivity PDA system has been a huge success!
We now plan to implement the use of the PDA systems to all our remaining engineers” says General Manager, Vallan McCarthy. Sheridan is a well established, well respected family owned business that prides itself on its exceptional customer service.
Motivity provides more accurate, speedier access to site information making it easier for companies like Sheridan to achieve and exceed the service expectations of their customers.

Introducing 54321q.com - Our Utilities and Handheld Support Website

We've created a mobile friendly website which gives our customers access to a range of utilities and support downloads for the handhelds being used with Motivity. You can access this directly from your mobile device here: http://54321q.com

We are now Motorola Authorised Resellers

Following requests by our customers, we are now offering a range of commercial mobile handsets to use with our Motivity workforce software.
The handsets we have chosen are designed specifically with field work and signature capture in mind. Being recently appointed as Motorola Authorised Resellers, our handset range includes the popular Motorola ES400 durable and compact smartphone. Our range of devices can be leased or purchased outright. The package includes comprehensive warranties even covering accidental damage. For further information visit www.motivitymobile.com/devices

Site Security with Motivity

Welcome to Permanex Group who have recently adopted our Motivity ServiceLife Mobile system for their nationwide service team. Permanex specialise in scaffold security, construction site security and access control across the UK.